Our Policy

At Smile Club Helping Foundation, our policies reflect our unwavering commitment to transparency, accountability, and ethical conduct in all our initiatives. We ensure that every action we take aligns with our mission of empowering marginalized communities across India. The following policies govern how we operate:

📌 1. Transparency and Accountability Policy

  • We maintain transparent financial records and publish regular reports.

  • All donations and funds received are utilized solely for charitable purposes.

  • Annual audits are conducted by certified accountants and made available upon request.

🧒 2. Child Protection Policy

  • We have zero tolerance for abuse, neglect, or exploitation of children.

  • All staff, volunteers, and associates are required to undergo child safety orientation.

  • We comply with Indian laws such as the POCSO Act and Juvenile Justice Act to safeguard child rights.

💻 3. Data Privacy Policy

  • Personal information collected via forms or campaigns is kept confidential.

  • We never share donor or beneficiary data with third parties without consent.

  • Data is stored securely, in compliance with Indian IT laws and privacy standards.

💰 4. Donation and Refund Policy

  • Donations made to the foundation are exempt under Section 80G of the Income Tax Act.

  • A donation receipt is issued within 7 working days of receipt.

  • We do not encourage refund requests, but in case of a mistaken transaction, donors may contact us within 7 days.

👩‍💻 5. Volunteer and Staff Policy

  • All volunteers and staff members are selected based on merit, integrity, and commitment to our cause.

  • Discrimination based on gender, caste, religion, or ethnicity is strictly prohibited.

  • We follow fair labor practices and encourage continuous learning and development.

🤝 6. Partnership and Collaboration Policy

  • We partner with organizations that align with our values and mission.

  • Any collaboration must uphold our ethical standards and mutual accountability.

  • Due diligence is carried out before signing any MoU or agreement.

🌿 7. Environmental Responsibility Policy

  • We promote eco-friendly practices in all our events and operations.

  • Awareness drives on sustainability and waste reduction are integral to our outreach programs.

📣 8. Communication and Media Policy

  • We ensure that the dignity and privacy of our beneficiaries are respected in all media publications.

  • Photos and videos are used only with prior consent and for awareness and fundraising purposes.

  • Our communication promotes empowerment, not sympathy.

📞 Contact Us

For any policy-related questions or concerns, please write to us at:

📧 Email: contact@smileclubhelpingfoundation.com